Our Policies

ORDERING

A minimum of 48 hours is required for all orders.  24 hour notice will be accepted only as our schedule permits and substitutions may be necessary.  The minimum order for any menu item is for ten (10) guests. All guest numbers must be finalized 24 hours prior to the function. Cancellations will only be accepted with 24 hours notice. (No Exceptions.)


 

DELIVERY

We normally schedule your delivery 30 minutes prior to your event’s start time. However because of varying traffic patterns and delivery schedule demands your food could arrive anywhere from 45 minutes to 15 minutes prior to your scheduled eat time.- All deliveries and buffet set-ups within a fifteen mile radius of our location will be billed at a rate of $20.00 per delivery for cold menu‘s and $28.00 per delivery for hot menu items which includes a pick up the following day. Deliveries outside of that radius will be prorated accordingly.- Weekend deliveries are billed at a rate of $50.00 per delivery on Saturdays, and $75.00 per delivery on Sundays.

 

 

PICK UP

If your event requires equipment, such as coffee urns or chafing dishes, or other non-disposable items, these will generally be picked up the next business day after noon. Please be sure to let us know if the equipment should be picked up in a room other than where it was delivered. There is a nominal fee for the pick up and processing of equipment.   This equipment is the responsibility of the company placing the order. If any equipment is damaged, lost, or stolen during the twenty-four hour period following delivery, a replacement fee will be charged.


 

PRICING & BILLING

All prices reflect per person charges unless otherwise indicated. Prices may be subject to change without notice.   A tax exempt number must be given by all non-taxable accounts to be kept on file by our accounting department.- Generally all invoices are emailed immediately following the function and are due net fifteen (15) days with finance charges added on all invoices paid later than thirty (30) days.

© 2019 The Prime Choice.  All Rights Reserved  I  7845 Airpark Road suite E, Gaithersburg MD, 20879  I  301-948-7337  I  Info@tpccaterers.com 

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